i was nervous going to my first appointment (part of WHY i needed to see someone lol) but once i talked to patty cook, i felt instantly at ease. the office is easy to locate. seeing the dr via web cam was pretty weird,but it gets easier with time. dr chessler is amazing and so easy to talk to. it feels great to be able to get things off of my chest. the medication adjustment is kind of slow going.. .to see what works and what doesn't, but that's not the clinic's fault. so basically i'm saying, i love going to my appointments and i appreciate the great and friendly service they provide. thank you!