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New Hanover Regional Medical Center - the Oaks Behavioral Health Hospital

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New Hanover Regional Medical Center - the Oaks Behavioral Health Hospital
New Hanover Regional Medical Center - the Oaks Behavioral Health Hospital
(7 Reviews)
> Get Phone Number & Directions
2131 South 17th Street Wilmington, NC 28401
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Expertise
3.5 star average for Expertise
Value
5 star average for Value
They never have beds for medicaid patients and this puzzles me because New Hanover is Federally funded and I was under the impression that this was not an accepted practice.
by Destiny xxx.xxx.242.4
March 10, 2015
Is this psychologist easy to reach in an emergency?
Yes, they answered my call right away
Does this psychologist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
by Anonymous xxx.xxx.140.165
March 26, 2014
facility is racist towards black people. Black people beware they will only provide racially biased advice and most likely misdiagnose you.
by none xxx.xxx.51.71
March 26, 2014
Did a staff member acknowledge or greet you when you entered?
Definitely
Did this psychologist prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this psychologist have reasonable prices?
Absolutely!
Did this psychologist have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.156.28
March 16, 2014
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Does this provider have helpful information available online?
No, just a basic listings page
Does this psychologist remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by bob xxx.xxx.152.54
November 28, 2013
Did they follow up with you after your appointment?
Yes.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this psychologist to a family or friend?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous xxx.xxx.49.239
February 26, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.187.95
April 07, 2012
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Map and Directions
2131 South 17th Street, Wilmington, NC 28401