I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.