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Mills Paula Ma LMHC

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Mills Paula Ma LMHC
Mills Paula Ma LMHC
(2 Reviews)
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150 Southpark Boulevard Suite 206 Saint Augustine, FL 32084
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Consumer Feedback

(2 Reviews)
Service
2 star average for Service
Expertise
1.5 star average for Expertise
Staff
4 star average for Staff
Environment
1 star average for Environment
This morning I called back a number left twice on my cell phone yesterday as attempted calls, only to find out it was Paula Mills' number. She was EXTREMELY rude because I had woken her up (8:10am). She explained that her secretary forwards calls to her personal number when not at the office. She eventually identified me as a new patient scheduled for today and said. "My secretary does this when I have to see you people in Orange Park". When I asked if she always referred to clients as "you people", she said "look, are you going later or what"?. I told her I did not wish to see her to what she again rudely responded she did not want to see me either.
Her level of professionalism is a crying shame, not to mention her lack of technological knowhow in having calls properly forwarded or answered by a voice mail, so she does not have to be awaken and manifest her true unprofessional demeanor, particularly for a mental health professional. I strongly recommend she seek professional help first before she attempts to help others.
by Disatisfied Patient xxx.xxx.0.47
July 18, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous
June 15, 2011
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Map and Directions
150 Southpark Boulevard Suite 206, Saint Augustine, FL 32084