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Lilly J P Lcsw

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Lilly J P Lcsw
Lilly J P Lcsw
(20 Reviews)
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286 South 600 East Provo, UT 84606
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Cold and zero empathy for concerned parent. Says he can help child but not parent and roles his eyes.
by Sandra xxx.xxx.215.88
November 15, 2023
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you feel that your waiting time was acceptable?
Absolutely
Is this business handicap-accessible?
Yes
Were the waiting room chairs comfortable at this psychologist's office?
Yes
Did this psychologist leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.93.90
November 07, 2014
Did this provider listen to your input and concerns?
Absolutely
by Anonymous xxx.xxx.244.242
August 05, 2014
Did you feel safe in this psychologist's care?
Absolutely! I knew I was being cared for by an expert!
Did this psychologist rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider welcome questions?
Absolutely
Did you leave the office feeling satisfied with your visit?
Completely!
Did your provider offer a holistic approach to your experience with them?
I felt that I received so much value from my appointment because of the thoroughly holistic approach they had in place. It's rare. Thank you!
by Anonymous xxx.xxx.188.186
July 26, 2014
Was it easy to find parking at this psychologist's office?
Extremely easy, and close to the entrance
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
Yes
Did this psychologist use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.205.26
January 27, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you spend a lot of time in the waiting room at this psychologist's office?
No, my appointment started at the scheduled time
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.241.187
October 25, 2013
Does this psychologist promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this psychologist offer flexible appointment times?
Yes
Was it easy to make an appointment with this psychologist?
Yes! It was effortless!
Does this provider offer flexible appointment times?
Yes
Did this psychologist rush your appointment?
No
by Anonymous xxx.xxx.19.48
October 08, 2013
Does this psychologist remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you spend a lot of time in the waiting room at this psychologist's office?
I waited forever for my appointment!
Would you refer this psychologist to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.31.157
September 18, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.210.253
June 03, 2013
JP Lilly is a wonderful counselor and I highly recommend him.
by Anonymous xxx.xxx.167.37
May 25, 2013
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Map and Directions
286 South 600 East, Provo, UT 84606