Not a great experience. It's ironic that a place which is supposed to help anxiety only causes more. Karen, the office manager, is rude, mean, and has no business working in facility that treats individuals with personality disorders. Dr. Niemisto is a joke. She will make you wait for 30 minutes after your scheduled appointment, and still bill you for 60 mins, even if you only sit for a half session. Good luck disputing it, Karen will just tell you you're wrong and even hung up on me once because I wouldn't let it go. My first time seeing Dr. Niemisto, she rolled her eyes numerous times in frustration because what I was saying, "didn't make sense". Duh, I have a disorder, it's confusing. No compassion whatsoever. Made me feel even more messed up and anxious. Lynn Lombardo is a good therapist, the only issue I had was she gave me the wrong cell phone # and I contacted a stranger about an issue. That was embarrassing. I would not recommend this place to anyone.