Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. Let me just say, I was pretty shocked that this business was in such a bad neighborhood. It's not what I was expecting when I made the appointment and I did not feel safe.