Paige Chumley, OD

Paige Chumley, OD
Heritage Park Vision 5919 George Bush Drive Katy, TX 77493
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider rush your appointment?
No
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.216.86
May 22, 2013
I would never visit them again. I was very disappointed. Paid in full after appointment (as we did not have vision insurance) to which they tried to additional bill my Health Insurance provider. Though they admitted their mistake, insisted we owed more. I do not agree with the way they do business here. questionable business practices. I believe my son received good care, but caution on the billing.
by Anonymous xxx.xxx.58.76
April 30, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.17.240
April 30, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Dani xxx.xxx.17.240
January 29, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.151.98
November 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.14.173
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.148.5
April 16, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
December 06, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
November 14, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel safe in this provider's care?
Yes
Was this provider's office too cold?
Yes, I was freezing
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 18, 2011
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