Naomi Hartmann, Assistant Executive Director

Naomi Hartmann, Assistant Executive Director
Westchester Villa 6150 S. Rural Rd. Tempe, AZ 85283
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.39.0
November 03, 2014
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.39.0
August 08, 2014
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this provider helpful about using your insurance coverage?
Not really
by Anonymous xxx.xxx.74.38
April 30, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.5.29
October 20, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 02, 2011
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider answer all of your questions?
Yes
by Anonymous
April 18, 2011
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