Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Is your loved one's individuality respected at this facility?
No, they don't respect my loved one's interests or personal tastes
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves