Dr. Jason Vives, DDS

Dr. Jason Vives, DDS
All Star Family Ortho 3331 Highway 9 North Old Bridge, NJ 08857
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
At first I thought Dr. Vives was the greatest, until we had issues.
We had to go back after a year because there were still gaps in my daughter's teeth, so that was an additional six month wait that should've been detected by Dr. Vives in the first place.
Then we moved to another State, and the retainer bar that he cemented fell off, which he said would last forever. We called Dr. Vives, he said he was going to take care of the issue, calls us back a month later, a month not a few days but a month, the receptionist said she found someone to re cement the retainer bar, but you will have to pay $350-, we said I thought the Dr. was taking care of this, well she said if you were here he would take care of it.
When someone tells me they are going to take care of something whether it be monetarily, they should keep their word and take care of it especially because it was his fault.
Long story short he never kept his word, as soon as money was involved he dropped us like a hot potato, never called to see if the situation was addressed and just left it like that.......just terrible !
by Parent xxx.xxx.236.200
March 06, 2021
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Claudia xxx.xxx.60.52
June 23, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this orthodontist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 15, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
Yes, they had expertise in all areas
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
March 09, 2011
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