Carey Kidd

Carey Kidd
Rapid Fitness-Glenwood Avenue 7101 Glenwood Ave. Raleigh, NC 27612
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Expertise
4 star average for Expertise
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this health club have amenities (sauna, racquetball courts, etc.)?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did the staff answer all of your questions?
Yes
by Shaan xxx.xxx.233.151
January 28, 2014
I joined this gym for the Physical Training sessions. The gym was sub-par.... most of the equipment was broken or outdated, the water fountain provided warm water, and the environment wasn't very clean. They did, however, have a rocking sales staff who could sell just about anything to anyone.

About 5 months later, I moved out of the area and had to cancel my membership. After I sent my cancellation form via Certified Mail, they kept charging my credit card. A year later and I'm still fighting these people. I spoke to several people including their director of operations who seems powerless to rectify the situation.

Beware. Unless you want a world of trouble in the future, take you money elsewhere. There are lots of comparable gyms in the area.
by Sparkl1313 xxx.xxx.81.118
June 12, 2013
This is an amazing gym with knowledgable staff. I've been to all 3 locations. While downtown is a little smaller, it's big enough to get the job done after leaving work. The glenwood location is huge and the tanning area is a huge plus. North ridge seems to be for the older crowd, but they have an awesome Hot yoga room! I've been a member for 2 years now, and don't plan on leaving anytime soon with the new p90x!
by Barbara Wilkes xxx.xxx.12.201
January 24, 2013
Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They barely acknowledged me and rushed me in and out of the office. The best part of the of the gym is the friendly front desk staff and that it is extremely clean. A real downside to this gym is the business practices of management who can't seem to meet published deadlines/announced opening dates after losing there previous downtown Raleigh lease. The Glenwood location can take 5 minutes just to get turned around on busy road way at one of the near stop lights. For such a large space this location can still feel cramped no matter how long it takes you to get there. This feeling can be due to the practice of the trainers who are over possessive of equipment. This makes the annual up-grade fee a scam if they hide equipment like cattle bells from general use. One trainer (silver haired guy) in particular works out a group of older gentlemen in the slowest manner possible monopolizing whole areas of the gym floor. His standard practice is to put his drink on one machine, have a client on another, and then a bag in between two more machines.
by KRaleigh xxx.xxx.130.121
February 23, 2012
I have trained at all the gyms in Raleigh and this one takes the cake. It is a very high quality gym. I like this place because it makes me want to come in and work out. The atmosphere is like no other. The front desk staff is always smiling and welcoming. The personal trainers offer there assistance when ever they can. It has a huge free weight area, group fitness and cycling classes. Not to mention a MMA and boxing facility. It is also by far the cleanest gym I have ever been to. So if you are looking for high quality and a low price, then this is the gym you want to go to.
by Suhalley
December 02, 2010
by RapidFitness
November 30, 2010
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