Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. My food plan is fantastic and I know I'll be able to stick to it. They made me a food plan that completely met my needs and fit my lifestyle. I couldn't be happier. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.