Mariely Morales-Murray, Dr.

Mariely Morales-Murray, Dr.
All My Kids Pediatrics 515 N. Park Ave. Apopka, FL 32712
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Doctor Murray is very nice my kids love her . They have been seeing her for over 3years.
by Yan xxx.xxx.85.98
August 24, 2015
Dr Mariely is a great doctor. However I have no choice but to take my son elsewhere. The front desk staff is inefficient and cold. The front desk staff has never been understanding or even cordial to me and other parents. It's a shame because the location is perfect and the doctor is great. I had an insurance issue once that wasn't their fault (but guess what, it wasn't my fault or my son's fault either) and as soon as the clock hit 12:00pm the front desk lady told me they were at lunch. I told her I was trying to get the issue resolved and to please check my son's coverage again on her computer. She reluctantly and with attitude checked her database and told me that my son still didn't have coverage. I then told her that my son needed to see the doctor, and that I would be back when they returned from lunch to also give me time to get the insurance issue resolved. She then said that they wouldn't take care of my son and that I had to set up an appointment for another day. I am not holding them responsible for my insurance issue, however, they should have been more courteous and understanding.
by Katherine F xxx.xxx.163.78
November 13, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
No, they were on time
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.148.162
November 02, 2013
This practice never called to remind me of appointments. They also never returned my calls. The giant train table in the waiting room is lots of fun but it shouldn't be in a waiting room. My child had no motivation to leave the fun waiting room, so getting him to the patient room was always an ordeal. It became too stressful to take my child to this practice, so we found someone else.
by bbhill121 xxx.xxx.92.193
March 19, 2013
Do other parents within your community respect this pediatrician?
Yes, they are respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.211.55
March 13, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Alicia xxx.xxx.156.75
March 06, 2013
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.85.136
September 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Chris xxx.xxx.110.1
March 22, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. Whenever I asked them for more information about anything, they were happy to take the time to give me as much information as I wanted. They made me feel like every question I had was important.
by Maura
April 06, 2011
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