Jesse Lam, MD

Jesse Lam, MD
Kapaa Pediatrics 4-1461 Kuhio Hwy Kapaa, HI 96746
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this provider give the impression that they cared about your concerns?
Yes
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
by Anonymous xxx.xxx.220.121
March 06, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.76.65
May 30, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.255.241
February 01, 2013
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.78.153
January 24, 2013
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by JESSELEA xxx.xxx.80.250
September 28, 2012
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.77.253
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.92.231
July 23, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
January 31, 2012
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Did this provider have reasonable prices?
Absolutely!
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
January 27, 2012
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
by Anonymous
January 18, 2012
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