H Michael Miller, MD

H Michael Miller, MD
H Michael Miller MD 44-650 Village Court Ste 100 Palm Desert, CA 92260
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
The office is located in a maze of offices and Dr. Miller's name is not on the door to his office.

When I arrived, his staff told me that my appointment was cancelled and that they had call me last week to let me know that. I did not receive a voice mail to that effect. Nor, when they did not hear back from me, did they call me again.

Then they told me I could see another doctor so I sat down and did all of their paperwork. Once done, for some reason I decided to ask if the other doctor is also a board certified dermatologist. They said no, that he's a physician's assistant and that he's just as good as the board certified Dr. Miller. I told them I didn't want to see a P.A., that I wanted to see a board certified dermatologist, like the doctor I had made an appointment to see. They insisted the P.A. was just as good as seeing a doctor. I'm guessing that's not even legal.

Anyway, I left and am considering billing Dr. Miller for my professional time that I wasn't able to bill while going through this circus -- all because he decided to go out of town after his staff had committed him to an appointment time with me.
by Anonymous xxx.xxx.183.7
May 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Philip Sheldon xxx.xxx.154.178
August 01, 2012
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Dr. Miller is very personable and puts me at ease when discussing sensitive issues.
by Anonymous
January 30, 2012
Comfortable waiting room. Respected by his staff; they've clearly been working together as a team for a long time. They paid close attention to me and all of my questions were answered.
by Anonymous
November 11, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
August 31, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
May 16, 2011
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