Mel MacPhee, OD

Mel MacPhee, OD
Cascade Vision Center 1201 SE 223 rd Ave #160 Gresham, OR 97030
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. The one thing I love about them is that they always help me out when I need my glasses repaired or adjusted. They always fix my glasses pretty quickly, so I never have to worry about being without them.
by Anonymous
February 13, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
November 29, 2011
Would you refer this provider to a family or friend?
Yes
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 27, 2011
Dr. MacPhee takes the time to listen to what's wrong with my eyes and after checking the explains the problem so I can understand. The office is beautiful and comforting. Kelly is fun and helpful too. The prices are about normal for a private office but not bargain basement. I guess you get what you pay for. All in all, he's terrific and I recommend him to all my friends.
by Anonymous
December 15, 2010
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