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Stephen Fox, DMD

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Stephen Fox, DMD
Fox Pediatric & Adolescent Dentistry
(5 Reviews)
> Get Phone Number & Directions
391 Highland Avenue Cheshire, CT 06410
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
I am writing about both of my daughters appointments this month with Dr Fox.

One of my daughters is two and a half and the other is one. It was there first time to the dentist and naturally they were shy and nervous. My older daughter was fine until the chair started to go back. Then she began getting upset. I was trying to reason with her which I am usually able to do without much trouble.
Dr Fox started to yell at me and told to me hold her down so he could just get it over with. He said I just need to count her teeth. I was in shock and went along with it.

I held them both while they screamed trying to calm them down all the while Dr Fox just went about as if NOTHING was happening. The receptionist came in to hold my youngest while I held my older daughter and then I held my little one next.
After that nightmare was over we went to his office where he ignored my children and started to ask me something about my little one sucking her thumb and telling me that juice was as bad for them as soda. I didn’t hear anything else.
I am still upset about what happened to me in the office. It still brings me to tears to discuss.
A Pediatric Dentist is supposed to specialize in treating children. This was NOT my experience. I am extremely disappointment with the office and more so with myself for letting that happen to my children. The entire procedure only took about 15 min but it was the single most traumatic experience for them and myself.
Needless to say DO NOT TAKE YOUR CHILD HERE!!!
by Vivian xxx.xxx.52.114
May 18, 2018
When comparing them to others I have visited for the same condition, they are among the best I have seen. Great atmosphere for kids. I tried taking my son to my "grown up" dentist when he was 6, but it didn't go well. he was very anxious and we returned to Fox. I wish their website has more info, including whether they offer sedation. I also wish they used the modern "wand" technique for Novocaine instead of a needle. They are usually on time and there are plenty of toys for kids to occupy the time.
by MS xxx.xxx.3.42
October 07, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.84.86
January 27, 2012
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was this provider's office too loud?
No, it wasn't too loud
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
November 14, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
September 02, 2011
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Map and Directions
391 Highland Avenue, Cheshire, CT 06410