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Helen Gruber, Personal Trainer

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Helen Gruber, Personal Trainer
Created2bfit In Home Personal Training
(4 Reviews)
> Get Phone Number & Directions
8404 Acorn Path Wonder Lake, IL 60097
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this personal trainer able to properly demonstrate the exercises?
Yes, they made it look so easy!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
May 03, 2011
I felt Helen was very thorough from the initial evaluation to then analyzing and recommending the exercise program she felt was best for me. She is very kind and caring; listening to my answers including health concerns and restrictions and then suggesting goals that would be attainable. She was very patient while I was learning the exercises and walked me through each one several times until I felt comfortable it was being done correctly. It didn't matter how many times I had a question or concern. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They gave me plenty of fun and enjoyable exercises. I always look forward to workouts.
by Anonymous
March 12, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. During our entire session, they were entirely focused on me and making sure I did the exercises correctly. They ignored all phone calls and our surroundings and gave me their complete attention. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Any time I have a fitness-related question, they are able to answer it in detail. This trainer seems more knowledgeable than most, and I know I am in good hands and getting the best workout possible when I train with them.
by Anonymous
March 06, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Anonymous
March 06, 2011
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Map and Directions
8404 Acorn Path, Wonder Lake, IL 60097