Lisa Lichtig, MD and Susan Ehrsam, MD

Lisa Lichtig, MD and Susan Ehrsam, MD
Family to Family 207 Charlotte Street Asheville, NC 28801
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Friendly Enough
Does this doctor use current and safe equipment?
Fairly current
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider spend time asking questions and listening to you?
Yes
by Anonymous xxx.xxx.11.189
October 25, 2014
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's staff friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.4.223
August 12, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this family doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this family doctor to others?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.218.63
August 09, 2013
Does this provider offer flexible appointment times?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.214.20
November 19, 2012
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Mama
February 19, 2012
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