East Tennessee Brain and Spine Center

East Tennessee Brain and Spine Center
East Tennessee Brain and Spine Center 701 Med Tech Pkwy, Suite 300 Johnson City, TN 37604
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
A very well runner office really liked so far they all really seem to care about you. Like that.
by Glenda bumgarner xxx.xxx.94.45
October 05, 2015
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Would you refer this provider to a family or friend?
Definitely
by JP xxx.xxx.161.149
May 12, 2014
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was this doctor's staff friendly?
Yes, they went above and beyond
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.0.160
April 24, 2014
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was this provider friendly?
Yes
by Anonymous xxx.xxx.13.19
November 16, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider prominently display their diplomas or business license?
Yes
by RRM xxx.xxx.194.241
October 25, 2013
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Does this provider treat their staff well?
Yes, they treat their staff with respect
by smb xxx.xxx.219.23
August 23, 2013
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.194.46
June 12, 2013
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous xxx.xxx.44.227
May 16, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.216.80
February 20, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.168.237
October 27, 2012
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