Kevin Dobbins, OD

Kevin Dobbins, OD
Bergman Eye Center 251 E. Baltimore St. Hagerstown, MD 21740
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
by Anonymous xxx.xxx.218.249
June 16, 2014
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.49.189
June 24, 2013
Was the waiting area spacious?
Yes, extremely spacious
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.70.113
April 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.189.137
August 24, 2012
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Anonymous
May 17, 2011
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