Travis Yates, DVM

Travis Yates, DVM
The Country Vet 2133 State Rte 21 Canandaigua, NY 14424
Add a Review

Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr Yates answers all questions and help keep your pet well. He is a great vet.
by KC xxx.xxx.136.24
August 21, 2022
Professional and caring staff. I have trusted and relied on Dr. Yates and some of the core staff since the 1990s for my cats and dogs. They are THE BEST.
by K F xxx.xxx.181.210
April 13, 2017
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this veterinarian's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.43.35
March 27, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
January 19, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Absolutely!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
September 16, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Anonymous
April 19, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is friendly and helpful, and very approachable - especially Amy at the front desk! Dr. Yates was great with my cat who tends to be a bit nervous. I never felt like he was in too much of a hurry or that my cat was not the most important patient for him at that moment. I would recommend this clinic to anyone!
by Anonymous
March 25, 2011
Add a Review