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Michael Le, O.D.

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Michael Le, O.D.
Prestige Eye Care, PLLC
(34 Reviews)
> Get Phone Number & Directions
9665 FM 1960 Bypass Rd. W Ste A Humble, TX 77338
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.60.41
May 02, 2012
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
February 07, 2012
Did this provider use excessive foul language?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider remember you by name?
No, I always have to remind them
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 10, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 20, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Anonymous
October 17, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider friendly?
Very! The most welcoming office I've visited!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
September 19, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
August 10, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
July 16, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
May 10, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
by Anonymous
April 20, 2011
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Map and Directions
9665 FM 1960 Bypass Rd. W Ste A, Humble, TX 77338