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St Anthony Medical Center

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St Anthony Medical Center
St Anthony Medical Center
(10 Reviews)
> Get Phone Number & Directions
1201 South Main Street Crown Point, IN 46307
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
I was there for my mother and was told to bring all her meds in since she was having surgery. From my understanding if they had to use in house meds Medicare won't cover it. When it came time for meds, they would not give her meds as prescribed and at the right times. For instance when she got around to giving her water pill, I asked if she was getting her potassium pill with it? ( since the water pill is a potassium wasting diuretic) She told me she doesn't need it then told me she had it earlier. I asked for her to show me when she took it today? Oops Nurse found out she didn't have it today. Which I knew since I've been there for the past 18 hours non-stop.Nurse was giving meds hours past time. Her breathing became labored and her O2 sat. was dropping to 86-87% I brought this to the attention of the nurse and asked her to give her advair ( that I was told she was going to give her 2 hours prior, but didn't get around to it) she then got an attitude and took the vitals machine and unhooked it so we couldn't track it. Then tried to make excuses why the machine must be wrong. Well when your lips are changing colors and she is complaining that she can't breath while struggling to speak is a good indication there is a problem. She finally got her med and was told she would take her vitals in an hour. Well 3 hours later while she is handing off her patient to the new nurse, she said that the nurse coming on will do it. Guess what the new nurse took her vitals and her O2 was low still and took care of her and got her what she needed and got her back up to 91%! What a difference between the quality from one nurse to the next! Then a wonderful CNA came in and bathed my mom because she had urine all the way to her socks soaked because the other CNA didn't change her last shift. Then when respitory asked about her 02 being that low, it was never charted in her computer. All the vitals prior was but not the ones when her O2 dropped. I told them the time and surprise nothing on record just the advair was given. It's really hit or miss with the care you receive, so unless you like gambling with your life this is your place.
by Concerned daughter xxx.xxx.212.189
January 01, 2015
Were the waiting room chairs comfortable at this hospitals's office?
They were average
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.122.179
September 18, 2013
Were the waiting room chairs comfortable at this hospitals's office?
Not really
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Was the waiting area spacious?
No, multiple people had to stand
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Anonymous xxx.xxx.208.124
August 13, 2013
I had a problem due to a very stressful situation. My blood pressure was sky high and even after double my meds i could not get it to go down. I called to see my cardiologist. They wouldn't let me see him. They wouldn't have him call me. He is my doctor. This caused me even more stress. I had my daughter call soon after that on the same day. I was so stressed I couldn't talk anymore to the very very rude nurse. She asked for the manager who also was rude to her. I have not seen my doctor since. And I won't. Although I believe my doctor to be a fantastic doctor, his staff has little to be desired and because of them I WILL NOT GO Back!!! EVER! I will find a new Cardiologist because of their horrible staff.
by Stressed xxx.xxx.20.41
March 07, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.106.221
November 18, 2012
Was this provider's office too cold?
Yes, I was freezing
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did you experience unnecessary pain during your visit?
No
Did this provider listen to your input and concerns?
Yes
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous xxx.xxx.179.131
November 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.242.111
April 14, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Celsus xxx.xxx.43.252
February 09, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.208.79
September 14, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider answer all your questions?
Some were answered
by Anonymous xxx.xxx.195.135
June 24, 2011
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Map and Directions
1201 South Main Street, Crown Point, IN 46307