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Southerland Place Midlothian

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Southerland Place Midlothian
Southerland Place Midlothian
(5 Reviews)
14016 Turnberry Lane Midlothian, VA 23113
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Is the staff at this facility fully qualified in their respective fields?
Absolutely, they are the best in their fields!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is your loved one's individuality respected at this facility?
Yes! They work hard to ensure my loved one's individuality is always respected
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by cindy xxx.xxx.0.108
September 04, 2013
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Were the hallways and residents' rooms brightly lit and well decorated?
No, the rooms were dimly lit and poorly decorated
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
Fairly Easy
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.88.51
April 01, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous xxx.xxx.14.143
March 19, 2013
Is the staff at this facility fully qualified in their respective fields?
No, they need further training
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous xxx.xxx.137.34
March 14, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Was the waiting area spacious?
Yes
by Anonymous
June 01, 2011
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Map and Directions
14016 Turnberry Lane, Midlothian, VA 23113