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Donald Hembree, OD

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Donald Hembree, OD
Vision Source Odessa
(9 Reviews)
> Get Phone Number & Directions
4015 Penbrook Odessa, TX 79762
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this provider to others?
Yes
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider spend time asking questions and listening to you?
Definitely
by Anonymous xxx.xxx.255.217
July 25, 2014
Complete disappointment. Treated as if I were taking up their time. The only employee that seemed to enjoy her job and the clients was new to the office. She helped pick the frames and assisted with the follow-up. Could not see properly from the glasses nor contacts. Was told to just get use to them. Guess I just get use to the headaches from eye strain also. Would not recommend, ever..
by Patty xxx.xxx.145.53
September 17, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider friendly?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office clean?
Yes everything was neat and sterile
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Anonymous xxx.xxx.116.38
February 11, 2013
Does this provider have helpful information available online?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider friendly?
Yes
by Anonymous
January 06, 2012
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
August 26, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
July 15, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
July 11, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were you able to relax during your appointment?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 05, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Anonymous
April 07, 2011
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Map and Directions
4015 Penbrook, Odessa, TX 79762