Vision Center inside Wal Mart

Vision Center inside Wal Mart
Vision Center inside Wal Mart 600 Showers Dr Mountain View, CA 94040
Add a Review

Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
FAST LOW COST HELPFUL FRIENDLY UNDERSTANDING
by ALAN xxx.xxx.177.158
April 12, 2017
Was this provider friendly?
Friendly Enough
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Anonymous xxx.xxx.193.125
October 28, 2014
I opted to go there because they had glasses designed for Sports without the usual crazy prices and a great deal on polarized lenses. Despite not actually taking coverage, they did give a discount in lieu of using my plan. I had already got my eyes checked and the service for getting the glasses was fine.
by FWK xxx.xxx.148.239
September 23, 2014
Optometrist was rude and aggressive. I had to return the following Monday because she made an error on my Rx. She failed to give me additional prescriptions for glasses and colored contact lenses, so I had to go back and pay again and go through the whole dilation thing again. VERY dissatisfied.
by Barbara xxx.xxx.41.244
July 28, 2014
Would you recommend this provider to others?
Yes
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did this provider spend time asking questions and listening to you?
Definitely
by Anonymous xxx.xxx.141.233
April 10, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.151.215
January 06, 2014
This place is the most customer service oriented I have seen in a long time. Everyone is very polite and they work quickly.
by charrn xxx.xxx.139.18
May 29, 2013
Did this provider have reasonable prices?
Yes
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider have helpful information available online?
Yes, but its hard to find
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.161.43
May 24, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider prominently display their diplomas or business license?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.196.240
April 07, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.33.22
March 15, 2013
Add a Review