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Vision Center inside Wal Mart

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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(13 Reviews)
> Get Phone Number & Directions
13331 Beach Blvd Westminster, CA 92683
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
I had an appt scheduled and confirmed and when I got there they said I had my appt wrong and told me to reschedule. I have been going there for 5 years because I like the optometrist but even she cannot out weigh the incompetent staff at walmart vision center. Every year they always screw something up when ordering my contacts. I thought I was getting a better price on contacts and I have now realized that my new optometrist prices are the same. Avoid the headache and go somewhere else.
by Doug James xxx.xxx.112.185
May 20, 2020
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there.
I have been waiting for my contact lenses for the past 3 1/2 weeks. the first time the got my prescription wrong. when I went back to try to fix it they said they wold take care of it and re order contact lenses with the right prescription. I didn't hear from them for two weeks so I called to find out why it;s taking so long and it turns out they didn't make my order. I am really upset and now I have no contact lenses!!!
by Frustated customer xxx.xxx.113.18
March 25, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.61.91
March 11, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.8.4
January 21, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Satisfied Customer xxx.xxx.109.179
October 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.130.170
September 18, 2012
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.123.2
July 20, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
February 16, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
January 13, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider rush your appointment?
No
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 23, 2011
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Map and Directions
13331 Beach Blvd, Westminster, CA 92683