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Vision Center inside Wal Mart

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Derby, KS

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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(19 Reviews)
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2020 N Nelson Dr. Derby, KS 67037
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Optometrist is fine but vision center where you select frames is near bottom of the barrel.
I have worn glasses since the late 60's and NEVER had my lens such a mess till this last year.
Until this spring have never had a salesperson tell me "oh hun you ruined these glasses with your fingernails". I showed her then and there that I rub my eyes without ever touching my lens.
This was after taking to another location and asking them to remove the blurry corners, their response "I am so sorry Man there is nothing we can do, that is the anti glare coating crazing.
Went to location where bought and above is what I am told, husband said "we purchased a protection plan". She checked, muttered and ordered new lens, fast forward 3 months and the crazing is worse than it was when they put these new lens in back in May.
Now am going to go to Green Vision Group.
by Melinda xxx.xxx.194.151
August 16, 2023
Good service. Great prices. There is usually a rack of 50% Designer frames. There is also a good discount if you do not have Eye insurance.
by Cat xxx.xxx.206.182
January 21, 2020
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.155.135
July 18, 2014
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous xxx.xxx.158.247
August 26, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.196.149
November 07, 2012
by Anonymous xxx.xxx.240.155
September 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.136.64
September 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.129.134
May 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.144.155
May 09, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you recommend this optometrist to others?
Yes
by Anonymous
December 28, 2011
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Map and Directions
2020 N Nelson Dr., Derby, KS 67037