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Vision Center inside Wal Mart

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Optometrists

Fabrice Djoko Dzuguia, OD

Hagerstown, MD

Philip Berry, OD

Hagerstown, MD

Teresa Chang, OD

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Jared Glacken

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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(11 Reviews)
> Get Phone Number & Directions
17850 Garland Groh Blvd Hagerstown, MD 21740
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.164.220
April 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.209.146
May 03, 2012
Would you recommend this optometrist to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
March 09, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
January 26, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 18, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience unnecessary pain during your visit?
No
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
November 11, 2011
They paid close attention to me and all of my questions were answered. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They keep the restrooms well-stocked here. You can tell they want their clients to be as comfortable as possible. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Anonymous
October 13, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
If I need to, I'll return
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider use excessive foul language?
No
by Anonymous
August 28, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
July 26, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have helpful information available online?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this optometrist provide you with an accurate prescription?
It seemed to be a fairly accurate prescription, but I'm still not seeing perfectly
by Anonymous
July 21, 2011
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Map and Directions
17850 Garland Groh Blvd, Hagerstown, MD 21740