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Vision Center inside Wal Mart

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New England Vision & Vermont Eye Laser

Plattsburgh, NY

Randy Fitzgerald, OD

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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(21 Reviews)
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25 Consumer Sq Plattsburgh, NY 12901
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
My son had an appointment today for a contact lens exam. He already wore glasses but he wanted contacts for sports because he says that he sweats a lot and it's hard for him to keep his glasses on his face. We went to Visionworks to get the glasses but I couldn't get him in for the contact exam at vision Works because they don't have a doctor right now. The doctor at Walmart refused to give him a prescription for contacts/contacts because he couldn't get them in his eyes after his exam. And I said how is he supposed to learn how to put his contacts in his eyes if he doesn't have them at home to learn how to put them in. My son had told the doctor that he doesn't want to wear contacts when the doctor asked him if he wants contacts. Which who wants to put contacts in their eyes every day. If anybody asks me I would say that I don't want to wear contacts either. I wear contacts and I don't want to but I rather wear contacts then glasses. my son had told me that he wanted contacts at home that's why I made the appointment for the eye contact exam. I paid $50 for the exam and they gave me a prescription for eyeglasses. He was very rude to me and cut me off when I was trying to explain myself and he said that "I'm not going to listen to you. your son doesn't want to wear contacts and he doesn't have to wear contacts he is just a kid." I said that I was never coming back here again and he said that he never wants me to come back again. I've never had such horrible service in my life. I still can't believe the way I was treated. I left crying. They could've been nice to me and offered for my son to come back a different day to try to put the contacts in again. Not just have me pay $50 for the exam and give me a prescription for glasses.
by Heidi Canada xxx.xxx.46.213
July 21, 2017
They blow
by unicornblood69 xxx.xxx.86.215
April 11, 2016
Would you recommend this provider to others?
Yes
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
by Anonymous xxx.xxx.83.238
November 17, 2014
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.157.117
October 19, 2014
Outstanding
by Russell xxx.xxx.136.6
October 02, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.191.233
September 04, 2013
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to relax during your appointment?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.10.177
March 25, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.94.78
March 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Ang xxx.xxx.14.167
August 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.133.29
June 29, 2012
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Map and Directions
25 Consumer Sq, Plattsburgh, NY 12901