They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. Their staff is very friendly and professional. They have a very good professional reputation. I know that I'm under the care of an expert. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.