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Nancy Loveland, O.D.

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Nancy Loveland, O.D.
Loveland Eyecare, LLC
(58 Reviews)
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28 Shunpike Road Cromwell, CT 06416
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Consumer Feedback

(58 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Everyone was very professional and the staff was very understanding with my autistic son. They knew how to act with him and were patient with him as well.
by Anonymous
February 13, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
February 08, 2012
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 23, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 12, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 03, 2012
Was this provider late to your appointments?
No, they were on time
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Are you going to visit this provider again?
Sure
by Anonymous
December 08, 2011
Was this provider's staff friendly?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
October 27, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer flexible appointment times?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
October 21, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The one thing I love about them is that they always help me out when I need my glasses repaired or adjusted. They always fix my glasses pretty quickly, so I never have to worry about being without them. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Anonymous
October 14, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider answer all of your questions?
Yes
Does this provider use current and safe equipment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
October 05, 2011
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Map and Directions
28 Shunpike Road, Cromwell, CT 06416