They provided me with a very accurate prescription for my glasses and contacts. I hadn't even realized that my vision had changed, but now I see so much better. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They always take the time to listen to me. I know they really care about me and what I have to say.