It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. It was easy to get the appointment time that worked for my schedule. The one thing I love about them is that they always help me out when I need my glasses repaired or adjusted. They always fix my glasses pretty quickly, so I never have to worry about being without them. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.