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GABRIELA PELLOSMAA

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GABRIELA PELLOSMAA
ASSISTED LIVING
(2 Reviews)
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102 RAE DR. PALM COAST, FL 32164
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(2 Reviews)
The owner of Golden House decided to evict my grandmother with dementia by notifying her of a 45 day notice she had to move. My grandmother is 94 and has no idea what is going on. The owner had one of the staff contact my mother on Dec 28 that she had important mail at the facility. It was an eviction notice dated Dec 12. The facility did not pay any courtesy of contacting my mother of this decision or attempt in any way to work with her on timing while she worked to find another place for my grandmother. Many facilities have wait lists of many months. Couple this with the facility owner refusing to provide my grandmother's records to my mother when we removed her. The owner actually hung up the phone on my mother when a staff person called her while my mother was at the facility. While the ladies there seem to provide good care the owner is unscrupulous, insensitive, unempathetic and unprofessional. Think once, twice , 3 times and then don't le ave your loved one with this woman. It is difficult as it is to be in this position without dealing with someone so uncaring and again unprofessional.
by loric xxx.xxx.129.197
January 10, 2016
Did this provider answer all of your questions?
Some were answered
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.237.38
September 14, 2012
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102 RAE DR., PALM COAST, FL 32164