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Combs Eyecare & Eyewear Ltd

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Combs Eyecare & Eyewear Ltd
Combs Eyecare & Eyewear Ltd
(4 Reviews)
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504 Hill Grv Western Springs, IL 60558
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
3 star average for Recommended
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.42.77
September 10, 2013
My wife went to the clinic for an eye exam and everything went smoothly until they billed the wrong insurance and refused to bill the correct insurance. We told them from day one we had VSP but after multiple phone calls to their front staff and biller explaining this they refused to correct the situation and straighten out the billing. This is after having received a bill almost a year later, after it was to late to bill VSP. The staff was so incompetent that I went straight to the Dr and she refused to listen and hung up on me, how unprofessional and rude. Definitely not recommended! This review combined with the others should big a big red flag...

CAVEAT EMPTOR! They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared.
by ReviewDog xxx.xxx.53.242
March 18, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.42.77
October 29, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
May 31, 2011
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Map and Directions
504 Hill Grv, Western Springs, IL 60558