They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I got an appointment quickly. I've never had to wait too long. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.