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Tucker Vision Center

Tucker Vision Center
Tucker Vision Center
(8 Reviews)
(239) 204-5852 88 Pine Island Rd Fort Myers, FL 33903
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.3.128
January 02, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was not friendly at all, I didn't feel welcome there. I felt like my needs were mostly met, but they didn't make any extra effort.
I waited with my 2 children for almost 1hr and the whole visit was close to 2 hrs. The doctor is very nice, but the office staff was disorganized and one lady told my 3-yr old son to sit in chair after we had been waiting over 45 min to see the doctor. Plus, when I asked for my son's chart to be sent to the school district for assessment, they never sent it, because I had authorized my fax in print and not signed my signature!!!!!
I WILL NEVER go back there, even though the doctor was very nice. And the nurses in the back who worked with my son were great too. I had a horrible experience with the office staff at my visit and afterwards that literally left me shaking!!!!!
by Mom of patient xxx.xxx.226.93
June 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.64.30
May 09, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Anonymous
September 07, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
June 08, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Are you going to visit this provider again?
Without a doubt!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 13, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Anonymous
April 12, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 01, 2011
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Map and Directions
88 Pine Island Rd, Fort Myers, FL 33903