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Gina Rivas-Castro, D.C.

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Gina Rivas-Castro, D.C.
Premier Health of SSP
(15 Reviews)
> Get Phone Number & Directions
1020 Marie Avenue SOUTH SAINT PAUL, MN 55075
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Dr. Gina is very knowledgeable and updated on today's Chiropractor measures and other wellness within your body. Her staff is very friendly and always willing to work with you if you have to change your appointment.
by Jenny Woods xxx.xxx.169.218
July 18, 2024
Stay away. Very unprofessional and spiteful. She was furious over the phone when I called to cancel the 2nd appointment where she would have explained the treatments and financial expectations. I went in knowing her fee was $49 as advertised and was billed $143. She does not have contracts with BCBS and now it is clear why she doesn't
by Mark R xxx.xxx.131.237
July 16, 2016
I felt like I was being given a treatment plan that would get the most money for her. I went in with a simple problem and expected a few visits would help. I came out with a 37 visit plan which will cost us thousands of dollars.
by CLeigh xxx.xxx.129.6
October 22, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.11.16
October 17, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did you experience any numbness after your appointment with this chiropractor?
No
by Jill xxx.xxx.150.128
February 24, 2013
Yeah..suspicious...no receipts..l.lnomrelief....want cash...lwould never recommend..leveryone I,know has never returned,..no receipts? Where doesnthe cash go???
by John doe xxx.xxx.196.19
December 16, 2012
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. The office was easy enough to find. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more. The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility. have never received relief after 1 year, discouraged from seeking outside opinions or medical dr. Guaranteed to straighten scoliosis, no mention of it, no X-rays, want me to keep coming in for cash payment, no receipts. Everyone else I know stopped going there and have since found better care...perhaps inexperienced and possibly missing serious problems that cannot be fixed by her. Suspicious in lack of receipts for visits. Won't return, nor endorse.
by Unhappy customer xxx.xxx.194.182
October 31, 2012
Did you feel safe in this provider's care?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
Was it easy to make an appointment with this provider?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.2.236
October 30, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Not at all! I was in even more pain afterwards
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.208.155
August 09, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.30.141
August 07, 2012
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Map and Directions
1020 Marie Avenue, SOUTH SAINT PAUL, MN 55075