Cares Center

Cares Center
Cares Center 735 East Centre 470 Lake Panasoffkee, FL 33538
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I was satisfied with both the veterinarian and how they let me walk in due to his serious condition. I needed a second opinion and I don't know of anywhere else that would've taken better care of me. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to my home. It was so easy to find, I didn't have any trouble at all. Sadly, my pet was too sick and too old to be saved. We waited two weeks to see how things would go with antibiotics but the pain he suffered was heart wrenching. The medicine helped but the tumor in his mouth could not be taken care of safely. They helped me put him to sleep and I took him home. Tigger was 14 years old.
by Anonymous
January 11, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer flexible appointment times?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
November 28, 2011
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
the vet was very good and did a wonderful job for my dog. am very pleased with their staff.
by Anonymous
November 15, 2011
This veterinarian always sends reminder cards for pets annual exams and in addition to this we always look forward to receiving the adorable cards they send out during the holidays. I've never seen a vet that goes so above and beyond to make their patients feel appreciated. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. When comparing them to others I have visited for the same condition, they are among the best I have seen. Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals.
by Anonymous
November 10, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider remember you and your circumstances at every appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 31, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They always made sure that I wasn't in any pain. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Anonymous
October 24, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider offer flexible appointment times?
Yes
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous
October 08, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
August 24, 2011
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous
August 21, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was the waiting area spacious?
No, but I can always find a seat
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
August 16, 2011
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