Henry Ross DVM

Henry Ross DVM
Henry Ross DVM Kimberling City Shop Kimberling City, MO 65686
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was this veterinarian friendly?
Extremely Friendly
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Larry Blaha xxx.xxx.180.42
March 19, 2014
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this veterinarian friendly?
Extremely Friendly
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.188.3
July 15, 2013
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.28.205
June 04, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too cold?
No, it was fine
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.71.167
February 25, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.15.86
August 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.97.42
March 28, 2012
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Were the kennels and holding areas clean?
Yes, they were spotless
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 05, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
May 13, 2011
One thing I liked about this vet was that they definitely care about the comfort of the pet owner, because they have they have a very comfortable waiting room. This veterinarian always sends reminder cards for pets annual exams and in addition to this we always look forward to receiving the adorable cards they send out during the holidays. I've never seen a vet that goes so above and beyond to make their patients feel appreciated. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. They never have postponed my appointment.
by Anonymous
March 07, 2011
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