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Starch Pet Hospital

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Starch Pet Hospital
Starch Pet Hospital
(9 Reviews)
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2222 University Avenue Des Moines, IA 50311
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Would you recommend this animal hospital to others?
I Already Have
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.16.134
January 29, 2014
Was this animal hospital's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.84.163
April 25, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Spencer xxx.xxx.28.231
January 07, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by maria xxx.xxx.16.6
December 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.2.22
August 28, 2012
Did you feel safe in this provider's care?
Yes
Was this provider late to your appointments?
No, they were on time
Was the waiting area spacious?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 09, 2011
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too cold?
No, it was fine
by Anonymous
March 23, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you going to visit this provider again?
Sure
by Anonymous
March 07, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They gave me sufficient information to make a decision about my treatment plan. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
February 25, 2011
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Map and Directions
2222 University Avenue, Des Moines, IA 50311