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Mayville Animal Clinic S C

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Mayville Animal Clinic S C
Mayville Animal Clinic S C
(8 Reviews)
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N7860 State Road 67 Mayville, WI 53050
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
The staff here is super rude and not welcoming at all. Their pricing seemed to me to be a little overpriced. No one acknowledged us when we walked in, even though four employees were sitting at the desk chatting.(no other customers were waiting for appointments) Our appointment was made in advance for euthanasia of our pet (due to age and health issues). This was a very tough decision for us to have made. Expecting emotional support from this place was a mistake. A very very arrogant Dr. Kellie Kuzdas, DVM has no bedside manor whatsoever. Instead of feeling sad when we left, we felt anger on how we were treated (mistreated). What a shame!! Totally agree with the previous reviews.
by Anoymonous xxx.xxx.151.5
February 19, 2014
Does this provider have helpful information available online?
Yes, but very little
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous xxx.xxx.182.80
September 15, 2013
Did this provider ever postpone your appointment?
Sometimes, a little too often
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.238.62
June 11, 2013
I would be cautious when taking small animals to this clinic. I have no experience with the large animal vets, though it seems they have many. Unfortunately we found out the hard way of the non existant emergency care after hours or even treatment following a surgery that is not available after hours. We have had mixed emotions every time we would take a pet in. Customer service is basic and it was apparent that the customer needed to ask all the questions in order to find out certain information. The lack of compassion by some individuals was disappointing to say the least. Very much felt like our pet was just another animal to them. We did make our disappointments known and I would agree with the previous review that they don't always take your thoughts well. Staff has followed up with us really good since we complained. Unfortunately after hearing from other people in our circle that have had issues, we have switched vets.
by Anonymous xxx.xxx.171.36
February 27, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Tom Dwyer xxx.xxx.65.5
February 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.20.126
April 02, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider promptly return your phone calls?
Yes
by Anonymous
December 02, 2011
They always take time to find an appropriate solution for me when my master calls with a question. They would never try to make me come in for an appointment unless I really needed one. It was nice to hear how much the staff respects each other. It made me that much more confident that I was under the care of professionals. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. It was so nice to arrive and see many fully qualified staff members. This place had a great staff, and I'll definitely be going back. They give out nice treats, too!
by Anonymous
November 02, 2011
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Map and Directions
N7860 State Road 67, Mayville, WI 53050