Eastfield Hospital for Animals

Eastfield Hospital for Animals
Eastfield Hospital for Animals 1964 Boston Road Wilbraham, MA 01095
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Great place to bring your pet .You can't not beat staff or the price
by Earnest Ford xxx.xxx.30.114
January 03, 2019
I'd give zero stars if that were an option
by NeverAgain! xxx.xxx.112.5
July 10, 2018
Wonderful Doctors there - kind and helpful!
by JG xxx.xxx.37.82
April 08, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you refer this provider to a family or friend?
Definitely
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous xxx.xxx.63.53
March 31, 2014
Were the examining rooms clean and free of odor?
Yes
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Was this animal hospital's staff friendly?
Yes
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous xxx.xxx.125.124
February 15, 2014
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.177.40
December 06, 2013
They were absolutely amazing They definitely are the best I have ever gone to.
The waiting area here is extremely spacious. There is never. overcrowding and everything is spaced appropriately. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by anonymous xxx.xxx.0.102
December 02, 2013
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They left me alone in the appointment room for quite a while.
by tootsiebella xxx.xxx.147.60
November 18, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.216.103
October 07, 2013
Did this provider have reasonable prices?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Maureen Ingram xxx.xxx.116.133
October 07, 2013
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