They always take the time to listen to me. I know they really care about me and what I have to say. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was confident that they were using the latest treatment methods. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.