They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. Dog taken in three times, exhibited all the symptoms of intestinal blockage. No diagnosis first visit, second visit said stomach virus, third visit we specifically stated we thought it could be a intestinal blockage and asked for x-rays, no x-rays taken diagnosed as colitis one day later my dog dies. 3 chances to save a young dog, o for 3 not so good.