Edward Ancu, DVM

Edward Ancu, DVM
Big Tujunga Vet Hospital 6934 Foothill Boulevard Tujunga, CA 91042
Add a Review

Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Amazing staff and Dr
by Saydee xxx.xxx.216.198
September 21, 2020
Yesterday it came time for our Lab, Buddy, to be sent on his journey over the Rainbow Bridge.
My husband made an appointment with Dr. Ancu at Big Tujunga Vet Hospital to help us with this difficult decision. We started going to Dr. Ancu about 13 years ago after we had moved to the area and rescued Buddy. Back then the doctor seemed more caring of the animals. That soon changed to just wanting the money. Over the years we found another Vet who was a God send but farther away so we only went to Ancu only for shots and when absolutely necessary. All he seemed to care about was raising his prices and piling on the unnecessary tests. Unfortunately for him we know more than a little about medicine, disease process and pharmacology (thanks in large part to the other vet that took the time to help educate us). Many of the things he wanted to do were just ridiculous. We assumed that he could handle this task. We were wrong.
After arriving at his appointed time he had to wait with our Buddy on his lap for the staff to get around to finally moving them into an exam room. Then the wait continued. Please remember that for a pet owner that this is the most difficult decision one has to make for their loved one. We had made the decision that as long as Buddy’s pain was manageable we would keep him comfortable and happy as long as we could. But the time had come when his quality of life had come to an end. There was no reason to be guilted into running further tests and doing procedures that would only rack up costs as Buddy was filled with tumors, wouldn’t eat and had lost most of his muscle mass. This did not stop Ancu from trying to squeeze more money out of us. He finally gave Buddy the tranquilizer to “relax” him and said he would be back in 10 minutes. He did not so much as touch the dog to guess weight. After the shot he left the room saying he’ be back in 10 minutes leaving us alone. The dose was too strong and he went into seizures. Buddy had no history of seizures and was actually very relaxed just from being held. Tranquilizer overdoses will cause seizures. The tranquilizer is also the cheaper of the drugs used in euthanasia. I’m sure he doesn’t realize I know this. After more than 20 minutes Ancu returned to administer the final cocktail. By this time Buddy was almost gone due to the overdose. When Ancu gave Buddy the cocktail and pronounced that his heart had stopped, Buddy started snorting like he couldn’t breathe. Not just the sigh that they normally make before drifting off. After it was finally over my husband was approached again in the attempt to guilt him into paying an insane price to have Buddy’s ashes retuned. No thank you. $250 for 2 injections was quite enough! He is in our minds and our hearts.
Bear in mind this is not the first bad experience at Big Tujunga. As an old dog he needed special care in grooming. We’d taken him in a few months previously for a simple bath. He came back knotted, sore and generally looking worse than when he went in. The treatment of the reception staff and assistants was rude, condescending and abusive. At the time we cut Ancu some slack due to his not being on premises at the time. We should have known better. The body follows where the head leads and this head has delusions of his own importance and superiority. The staff follows his example.
Please research this Vet for your family pet’s sake before just going to some one that is conveniently located. There are many of them in the Sunland, Tujunga , LaCrescenta, Glendale area. Dr. Ancu is more concerned with making money than caring for your pet. His understanding of medicine is a joke compared to our preferred vet. In closing keep in mind that if a Vet cannot efficiently and caringly end a life what makes you think than he can save a life. We will never be back.
by Buddy's friend xxx.xxx.251.75
July 04, 2016
It's been a few years since I've been there, but I will NEVER go there again. I had a cat who had adopted me, and Dr. Ancu had said it looked like she was already fixed. But she went into heat. I did some research to see if there were any instances where a cat could go into heat after being fixed. I discovered that if even the tiniest bit of ovary left behind, it could end up with a cat going into heat. I told Dr. Ancu that she was in heat, also what I had discovered. He said, "OK, I'll do the operation." After the operation he said, "I opened her, looked to the left - no ovary! I looked to the right - no ovary!" I said, "So she was fixed - was there any ovary left behind?" He said, "Oh, I don't do that operation!" And he referred me to a friend. I took her to another Vet who handed me Gracie's right ovary in a little jar." I still have it! In other words, he just cut my cat up and closed her, and charged me. She had to go through yet another operation not that long after. I tried to report it, but was told that my cat was just property. I had other a lot of other problems, but chalked them up to greed. This Dr. should not be trusted!
by Cindy xxx.xxx.104.38
June 26, 2016
Dr. Ancu and his staff are the best. The care for my cats was the best and will certainly continue to patronize the office. Thank you Dr. Ancu and staff.
by Penelope Ahlroth xxx.xxx.210.122
February 19, 2016
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly?
Extremely Friendly
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous xxx.xxx.146.26
March 24, 2014
Has this veterinarian ever misdiagnosed your pet?
Yes, I have lost my faith in their care
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.86.230
February 04, 2014
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by John M. xxx.xxx.4.28
November 15, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.241.179
September 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.186.98
May 15, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous
February 06, 2012
Add a Review