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College Road Animal Hospital

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College Road Animal Hospital
College Road Animal Hospital
(14 Reviews)
> Get Phone Number & Directions
4140 South College Road Wilmington, NC 28412
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
Did the waiting room furniture appear to be clean?
Yes
Did this provider show attention to detail?
Absolutely
by DIANNE S FAULK xxx.xxx.185.94
July 12, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always put the customer first?
Yes, they always put customers first
Was this veterinarian friendly?
Extremely Friendly
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Lincoln xxx.xxx.162.194
November 04, 2013
Would you recommend this animal hospital to others?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.244.10
October 23, 2013
I took my cat in to be spayed and they killed her. Dr. Gina Scarzella was the vet. She went to vet school in the Cayman Islands and only recently started practicing. The autopsy showed the cat was healthy. Dr. Lanzi, the owner, is a good guy but he should not have hired her.
by Sad Former Cat Owner xxx.xxx.157.179
October 03, 2013
Would you recommend this animal hospital to others?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.200.145
August 07, 2013
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.244.10
July 16, 2013
I don't know of anywhere else that would've taken better care of my dog. I had a great experience. As owners of two Jack Russell Terriors we've had plenty of experiences with Vet visits. We take our dogs on vacation with us and this, by far, was the best facility we've ever benn at. Doctor Phillip Lanzi and the staff were caring, educated and best of all treated our dog and he was feeling better quickly, and we enjoyed the rest of our vacation. They answered our questions and spent a lot of time with us.This was on a Sunday, Memorial Day weekend 2013. And quite surprizingly their rates were not any higher than a regular visit at home. Sincerely, The Pagano's of Butler, PA
by Anonymous xxx.xxx.13.195
May 29, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.244.10
April 10, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.244.10
January 02, 2013
Did this provider have reasonable prices?
Yes
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.207.30
December 01, 2012
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Map and Directions
4140 South College Road, Wilmington, NC 28412